Capabilities

Everything the clinic runs on, in one place.

This is the full list of what ConphiDent ships today — grouped the way the product groups it. No invented features, no certifications we do not hold, and no performance figures we cannot stand behind.

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Every capability

Grouped the way the product groups them.

Patients & intake

One record per patient, filled before they arrive.

Patient profiles with contact details, age and identifiers
Medical history and allergy recording that clinical work reads from
A shareable intake link the patient completes on their own phone
Full visit history on the record, not in a separate log
Case paper view for the whole patient story
Search across patients from anywhere in the app

Appointments & scheduling

A diary the whole clinic can trust.

Day and week views across providers and chairs
Booking that carries patient, treatment, provider and chair together
Conflict checking so two visits cannot claim the same slot
Appointment status through the visit, from booked to completed
Availability derived from your configured clinic hours
Public booking links patients can use themselves

Clinical workspace

Charting, notes and plans on the record they belong to.

Full odontogram with tooth-level findings
Dentition assessment for adult and mixed dentition
Visit-linked clinical records and notes
Treatment plans built from your own service list
Encounter history that shows what happened and when
Clinical corrections that are recorded rather than overwritten

Prescriptions

Written by the prescriber, checked against the record.

Prescriptions issued against the patient's own record
Allergy warnings raised from recorded medical history, including drug-class matches
An acknowledgement gate before a flagged prescription can be issued
Reusable prescription templates for common courses
Prescriber identity carried by registration number and signature label
Print-ready output that reads as directions, not as a database form

Billing & payments

Money that stays attached to the care that earned it.

Patient-linked invoices with line items from your services
Payment recording with running outstanding balance
Receipts and transaction history on the patient record
Your own invoice and receipt numbering prefixes
Clinic billing identity: GSTIN, registration number, invoice footer
Print-ready bills that lead with what is owed

An automated receptionist plus a shared, accountable inbox.

Your own number via Meta's WhatsApp Cloud API
Signature-verified inbound webhook with a durable event inbox
AI receptionist grounded in your approved services and FAQs
English, Hindi and Marathi, remembered per conversation
Appointment booking and reminders from the same diary
Scheduled outbox with delivery and failure visibility

CRM, leads & follow-ups

One queue for everyone you still owe a reply.

Enquiries and callbacks in a single working queue
Owners, filter counts and bulk selection
Close reasons when a lead ends, with undo
Converting an enquiry into a patient record
Reopening a written-off enquiry when they come back
Follow-up tasks with assignees and due dates

Laboratory

Cases out with the lab, visible before they slip.

Patient-linked lab cases with material and shade
Due dates, priority and a status timeline
Rework tracking when a case comes back
Laboratory records and per-case payments
A revocable portal link for the lab itself
Case attachments and messages kept with the case

Imaging & X-rays

Radiographs that live in the record, not on a machine.

Patient-linked imaging studies and assets
Guided three-step add for a new X-ray
Side-by-side comparison of studies over time
Ordering and reviewing provider recorded on the study
DICOM handling and derived display images
Access-controlled private storage for clinical files

Inventory & operations

Know what is running out before it runs out.

Inventory items with stock levels
Stock movement ledger for what went in and out
Expiry and low-stock awareness
Purchase orders and vendor records
The day sheet for operational work

Reports, insights & exports

Numbers built from the work you already did.

Appointment and revenue reporting
Lead conversion and follow-up analytics
Clinic performance overview
Operational exports so your data can leave with you

Who can do what

Nine roles, each with its own reach.

Permissions are part of the product rather than a paid add-on. Every page, action and API route checks the same permission set, so a role cannot be talked around by pasting in a link.

How access control works

Owner: Everything, including clinic settings and staff
Administrator: Everything operational, including staff and billing identity
Dentist: Clinical work, charting, plans, prescriptions, imaging sign-off, lab approval
Receptionist: Diary, patients, billing, payments and WhatsApp
Billing: Invoices, payments and receipts
Assistant: Clinical support, charting, imaging upload, lab and diary
Inventory: Stock, movement and purchasing
Auditor: Activity records and exports, without clinical editing
Lab: Laboratory cases only

Take it for a walk

See these capabilities against your own clinic day.

Tell us how your clinic works now and we will walk the parts that matter to you — not a generic tour.

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Your data stays exportable for as long as you use ConphiDent.